Perfume.com has grown into a leading online fragrance & beauty superstore, providing more than 12,000 brand name perfume, cologne, hair care and skin care products directly to consumers around the world at discount warehouse prices. Perfume.com is an Internet Retailer Top 500 E-Retailer. The site is owned and operated by Live Current Media Inc. (OTCBB:LIVC), a media company built around content and commerce destinations.

Perfume.com uses Secure Socket Layers and 128bit encryption when dealing with your personal information. Your identity and security is VERY important to us and we take every measure to protect it. We NEVER permanently store any credit card information. We use gateways and payment processing provided by the Bank of America. Our servers are exceptionally well guarded from hackers and even if one did get in, there would be nothing there for them to steal. Unfortunately, this means that we may need to ask for your Credit Card info again if one of our Customer Service Representatives have to contact you, or if you wish to change your order. Your security is more important than our convenience.

Perfume.com never sells knock off, spoof or fake fragrances. All of our products are the EXACT fragrance that you would find at your local department store or salon. How do we sell them at such low prices? Bulk buying, low overhead, and smaller margins allow us to pass the best perfume deals on to you. Many other merchants will sell you product spoofs manufactured in China and other overseas markets. They may look like, and sort of smell like, originals but they are not. We guarantee that all of our products are Name Brand Originals.

Perfume.com sells over 10,000 brand name colognes, perfumes, and other beauty products including many hard to find and rare fragrances. We add new products and inventory everyday. Check back often.

We want you to be satisfied when you buy perfume online. If you are not 100% happy with your purchase you may return the product to us for a refund. You MUST contact Customer service first at 1-800-645-9251 to receive a return authorization number. A 20% restocking fee will be charged if the bottle or product packaging has been opened. Unopened packages can be returned for a full refund. Monies will be refunded once we confirm receipt in our warehouse.

We process most orders within 24-48 hours Monday to Friday. Please see our shipping details for estimated delivery times. We ship ALL packages via trackable methods such as UPS, DHL, or the USPS. You will receive tracking numbers and methods via email the day after your package leaves our warehouse, usually 2-3 Business days after you place your order, we are working hard to improve this. Most items are shipped from our New York State warehouse. To insure timely delivery, packages are sometimes split up and shipped separately, you may receive multiple packages if there are many items in your order.

Orders directed to an APO/AE address are unable to be traced. If you wish your order to be sent to an APO/AE address, lost or misdirected packages cannot be the responsibility of Perfume.com.

Our helpful Customer Service Agents are Available from 9 AM - 5 PM Pacific Time from Monday to Friday. Call us toll free at 1-800-645-9251. You can also contact us via our online contact form.

We will not be undersold! We will match any competitors price on a product. Call us at 1-800-645-9251 with the product and price and we will MATCH IT! Conditions apply - You must contact us BEFORE you purchase the product. We will match the price listed on the site and available to all consumers, we will not match prices after coupons, certificates or other special discounts. Available to items we have in stock today only, sorry no rainchecks. This offer applies to legitimate online eCommerce sites with functioning shopping cart systems through which the item can be purchased today without special log ins or access keys. Perfume.com will only price match if all the products you wish to buy can be purchased from another single website. We will not price match a multiple item order across multiple sites. The legitimacy of a site is at our discretion. Additional discounts and coupons can not be used to further reduce the price we have matched.

Email: Perfume.com
Perfume.com
Toll Free: 1-800-645-9251
Customer Service: 1-800-645-9251
Marketing Dept: Marketing Dept
Affiliate Sales: Affiliate Program
Fax: (604) 453 - 4871

Perfume.com Customer Service Center
645 - 375 Water Street
Vancouver BC V6B 5C6
Canada
Toll Free: 1-800-645-9251


New York State Warehouse Address:
Sorry, our warehouse no longer accepts direct pick ups or storefront services.
Please call 1-800-645-9251 for returns and warehouse contact information.

US Office Address:
Domain Holdings Inc.
dba Perfume.com First West Building
200 First Ave. W, Suite 400
Seattle, WA USA
98119